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Jessica Higton

Women’s Physiotherapy

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Glen Foley

Podiatrist

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Nick Knight

Sports/MSK Podiatrist
Clinical Director at NK Active
Lecturer at Southampton University

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Kirsten Wing

Senior Lecturer
Graduate Sports Therapist

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Matthew McGovern

Founder, Physiotherapy & Performance Clinic

FAQs

Your questions answered, quickly and simply

Browse our frequently asked questions. If a particular question isn't below that you need answering why not get in touch with us, we'll be more than happy to help.
Read all FAQsDoctor using Rehab Guru software

FAQs

Your questions answered, quickly and simply

Browse our frequently asked questions. If a particular question isn't below that you need answering why not get in touch with us, we'll be more than happy to help.
Read all FAQs
Doctor using Rehab Guru Software
Why choose Rehab Guru over other clinic management software?
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Rehab Guru is the only platform in the world that combines clinic management, exercise prescription, and abuilt-in CRM in one seamless system. You can manage appointments, treatment notes, exercises, patient communication, and billing without switching between multiple apps.This saves time, reduces errors, and makes patient care smoother.

How does combining exercise prescription and clinic management help my workflow?
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Everything happens in one place. You can prescribe exercises, document treatment notes, track patient progress, send messages, build invoices and manage appointments, all from the same system. This reduces administrative work, avoids duplicated effort, and ensures your patients have a consistent experience.

Can I replace the multiple tools I’m currently using with Rehab Guru?
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Yes. Many clinics currently use separate software for EMR, exercise programs, CRM, scheduling, and invoicing. Rehab Guru consolidates all of these tools into a single platform, eliminating multiple subscriptions, reducing errors, and streamlining your clinic workflow.

How does the built-in CRM improve patient retention and rebooking?
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Rehab Guru’sCRM lets you track patient interactions, automate follow-ups, send reminders, and communicate directly with patients. This improves adherence to treatment plans, increases rebooking rates, and helps you maintain stronger relationships with your patients.

What efficiencies can my clinic gain by switching to Rehab Guru?
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By centralising appointments, notes, exercises, messaging, and billing, your clinic saves hours of admin work each week. Clinicians can spend more time treating patients, while managers can access real-time reports on clinic performance and patient outcomes

Is Rehab Guru suitable for multidisciplinary teams?
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Yes. Rehab Guru supports multiple clinicians and disciplines, including physiotherapists, doctors exercise physiologists, osteopaths, and more. It’s even used by vets and animal therapists, complimentary therapists and everything in between. Teams can share patient recordssecurely while maintaining individual workflows.

Can I customise treatment notes, forms, and exercise programs?
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Yes. Every aspect of the platform, including clinical notes, intake forms, and exercise programs, is fully customisable. You can tailor templates to match your clinic workflows and your professional preferences.

What can patients do on Rehab Guru?
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Patients can book and manage appointments, complete exercises, message clinicians, and track their health, all in one unified platform. This increases engagement, improves adherence, and enhances the overall patient experience.

Can my existing clinic data be migrated to Rehab Guru?
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Yes and we are the only provider to offer free clinic data migration. We can transfer patient records, treatment notes, appointments, and other clinical data from your current system, making the switch smooth and risk-free.

How do patient progress insights work without being intrusive?
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Clinicians get clear, actionable insights into patient progress and adherence. These insights support better treatment planning while keeping patients in control of their own data, avoiding the feeling of being monitored.

Is Rehab Guru suitable for clinics that are scaling?
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Yes. Whether you run a single-clinician practice or a large multidisciplinary clinic, Rehab Guru scales with your practice, supporting collaboration, efficiency, and more patients without increasing admin burden.

What automation features does Rehab Guru include?
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You can automate appointment reminders, follow-ups, exercise adherence prompts, and CRM workflows, saving time while keeping patients engaged and treatment plans on track.

How does Rehab Guru support onboarding and training?
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We offer 1-on-1 onboarding sessions and a comprehensive library of how-to videos. This ensures your clinic can adopt the platform quickly and confidently with minimal disruption.

Can Rehab Guru help reduce no-shows and improve rebooking rates?
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Yes. With automated reminders, integrated messaging, and CRM workflows, patients are more likely to attend appointments and continue their care plans, improving clinic revenue and retention.

What reporting and analytics are available?
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Rehab Guru provides real-time clinical and business analytics, including patient progress, adherence, revenue tracking, and staff performance metrics. You can make data-driven decisions easily.

Is the exercise library evidence-based?
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Yes. All exercises are clinically validated and clinicians can customise or add new programs for individual patients.

How secure is Rehab Guru?
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We go far beyond standard security measures. Rehab Guru holds ISO27001 accreditation, exceeds Cyber Essentials Plus standards, and is fully GDPR compliant, ensuring patient data is protected to the highest industry standards.

Which integrations does Rehab Guru support?
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Rehab Guru integrates with:

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Imaging: Scan.com

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Objective strength data: Strength By Numbers Axit

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CPD: The Better Clinician Project

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Calendars: Google and Microsoft

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Telehealth: Zoom, Teams, Google Meet, and our built-in platform

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Athlete Management Systems (AMS): Smartabase

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Other clinic management software: Cliniko, Nookal.

This allows clinics to continue using existing tools while centralising their workflows in Rehab Guru.

Can I try Rehab Guru before committing?
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Yes. We offer a 30-day free trial, allowing you to explore all features, migrate your data, and see how it can improve your clinic workflow. Learn more here

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