FAQs

Your questions answered, quickly and simply

Browse our frequently asked questions. If a particular question isn't below that you need answering why not get in touch with us, we'll be more than happy to help.
Read all FAQsPhysiotherapist using Rehab Guru software

FAQs

Your questions answered, quickly and simply

Browse our frequently asked questions. If a particular question isn't below that you need answering why not get in touch with us, we'll be more than happy to help.
Read all FAQs
Physiotherapist using Rehab Guru Software

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Clinic Management & Exercise Prescription
Can I manage my clinic and prescribe exercises in one system?
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Yes. Our platform combines clinic management, AI documentation, exercise prescription, telehealth, and reporting in one secure system.

Can I create treatment notes and exercise programmes from the same appointment?
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Yes. Our AI can listen to the appointment (with consent) and generate notes, letters, and exercise programmes from the same consultation.

Does the platform work for solo practitioners and large clinics?
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Yes. It scales from solo clinicians to large multidisciplinary clinics.

Can I customise treatment notes and exercise templates?
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Yes. Templates and AI outputs are fully customisable.

What clinicians is the platform designed for?
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All clinicians, both human and animal clinicians, i.e., human/equine, canine clinicians, both traditional, complementary and alternative. I.e., Physiotherapists osteopaths, chiropractors, massage therapists, rehab.

Can I document notes hands-free?
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Yes. AI captures the conversation and drafts notes automatically. The Rehab Guru platform also allows for dictation aligning with your device capability.

Can I edit AI-generated notes?
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Yes. You review and approve all content.

Are exercise programmes evidence-based?
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Yes. All exercises are clinically validated. These are offered as example templates, which are designed for each clinician to modify for the needs.

Can I reuse exercise programmes?
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Yes. Save and customise templates.

Does the system support telehealth?
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Yes. Rehab Guru’s telehealth is fully integrated. There are also integrations with Teams, Google and Zoom for this purpose.

Integrations & Scalability
Does it integrate with calendars?
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Yes. Google and Microsoft calendars.

Does it support telehealth tools?
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Yes. Zoom, Teams, Google Meet, and built-in telehealth.

Does it integrate with CPD platforms?
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Yes. Better Clinician Project and others.

Can I add clinicians easily?
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Yes. Designed to scale.

Can I control permissions?
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Yes. Role-based permissions can be modified.

Can it replace multiple tools?
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Yes. Replaces 5–7 systems.

Data Migration & Onboarding
Can I migrate data?
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Yes. Free migration support is available. Rehab Guru require you to set up your account during the trial, as well as a download of your old EHR data to understand how to structure the migration of data.

What data can be migrated?
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Patients & their details, notes, attachments, appointments. Exercise prescription data cannot be migrated unless you've saved sent exercise programmes into your notes.

How long does onboarding take?
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Typically a few days.

Do you offer 1-on-1 onboarding?
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Yes. Demos are offered with support provided by a human.

Is training included?
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Yes, in the form of a personal demo, onboarding emails and in-app support.

Can teams onboard together?
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Yes, all team members can sign up for a free trial. The main account holder can then add colleagues to their team and choose the sharing permissions.

Will migration disrupt clinics?
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No. You’re advised to start using rehab Guru for all new patients whilst in trial, then have your old data migrated to enrich your new work in Rehab Guru

Can I trial the system?
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Yes. 30-day free trial. If you need longer for a large team, you can request this of our team.

Exercise Prescription Features
How large is the library?
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Over six thousand exercises.

Can I add education?
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Yes. You can upload educational content, such as information leaflets or infographics and attach these to exercise programmes.

Do patients get reminders?
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Yes. Patients can add reminders to the Rehab Guru Client App, which is free for patients to use.

Trial & Pricing
Is there a free trial?
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Yes. 30-days free trial.

Is a credit card required?
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No. If you want to subscribe, you’ll have an opportunity to add a payment source 14-days before the end of your trial.

What’s included in the trial?
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All features for exercise prescription and clinic management, including AI. When registering, you can select which products you want to trial.

How is pricing structured?
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Flexible models with monthly or annual.

Are contracts long-term?
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No, however, Rehab Guru can offer long term contracts for enterprise customers,

How do I get started?
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Start your free trial or book a demo.

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