Terms and Conditions

Last updat­ed: May 20, 2018

Please read these Terms and Con­di­tions (“Terms”, ​“Terms and Conditions”)

care­ful­ly before using the https://​www​.rehabgu​ru​.com, https://​app​.rehabgu​ru​.com web­sites or our iOS and Android apps/​services (the ​“Ser­vice”) oper­at­ed by Rehab Guru Ltd (“us”, ​“we”, or ​“our”).

Your access to and use of the Ser­vice is con­di­tioned on your accep­tance of and com­pli­ance with these Terms. These Terms apply to all vis­i­tors, users and oth­ers who access or use the Service.

By access­ing or using the Ser­vice you agree to be bound by these Terms. If you dis­agree with any part of the terms then you may not access the Service.


Some parts of the Ser­vice are billed on a sub­scrip­tion basis (“Subscription(s)”). You will be billed in advance on a recur­ring and peri­od­ic basis (“Billing Cycle”). Billing cycles are set either on a month­ly or annu­al basis, depend­ing on the type of sub­scrip­tion plan you select when pur­chas­ing a Subscription.

At the end of each Billing Cycle, your Sub­scrip­tion will auto­mat­i­cal­ly renew under the exact same con­di­tions unless you can­cel it or Rehab Guru Ltd can­cels it. You may can­cel your Sub­scrip­tion renew­al by con­tact­ing Rehab Guru Ltd cus­tomer sup­port team.

A valid pay­ment method, includ­ing cred­it card or Pay­Pal, is required to process the pay­ment for your Sub­scrip­tion. You shall pro­vide Rehab Guru Ltd with accu­rate and com­plete billing infor­ma­tion includ­ing full name, address, state / coun­ty, postal code, tele­phone num­ber, and a valid pay­ment method infor­ma­tion. By sub­mit­ting such pay­ment infor­ma­tion, you auto­mat­i­cal­ly autho­rise Rehab Guru Ltd to charge all Sub­scrip­tion fees incurred through your account to any such pay­ment instruments.

Should auto­mat­ic billing fail to occur for any rea­son, Rehab Guru Ltd will issue an elec­tron­ic invoice indi­cat­ing that you must pro­ceed man­u­al­ly, with­in a cer­tain dead­line date, with the full pay­ment cor­re­spond­ing to the billing peri­od as indi­cat­ed on the invoice.

Late pay­ment will be charged at 2.5% for every 15 days pay­ment is delayed. The amount agreed in SLAs may super­sede this, in which case refer to your indi­vid­ual SLA/​contract for this amount.


Rehab Guru Ltd may, at its sole dis­cre­tion, offer a Sub­scrip­tion with a free tri­al for a lim­it­ed peri­od of time (“Free Trial”).

You may be required to enter your billing infor­ma­tion in order to sign up for the Free Trial.

If you do enter your billing infor­ma­tion when sign­ing up for the Free Tri­al, you will not be charged by Rehab Guru Ltd until the Free Tri­al has expired. On the last day of the Free Tri­al peri­od, unless you can­cel your Sub­scrip­tion, you will be auto­mat­i­cal­ly charged the applic­a­ble Sub­scrip­tion fees for the type of Sub­scrip­tion you have selected.

At any time and with­out notice, Rehab Guru Ltd reserves the right to (i) mod­i­fy the terms and con­di­tions of the Free Tri­al offer, or (ii) can­cel such Free Tri­al offer.


Rehab Guru Ltd, in its sole dis­cre­tion and at any time, may mod­i­fy the Sub­scrip­tion fees for the Sub­scrip­tions. Any Sub­scrip­tion fee change will become effec­tive at the end of the then-cur­rent Billing Cycle.

Rehab Guru Ltd will pro­vide you with a rea­son­able pri­or notice of any change in Sub­scrip­tion fees to give you an oppor­tu­ni­ty to ter­mi­nate your Sub­scrip­tion before such change becomes effective.

Your con­tin­ued use of the Ser­vice after the Sub­scrip­tion fee change comes into effect con­sti­tutes your agree­ment to pay the mod­i­fied Sub­scrip­tion fee amount.


Cer­tain refund requests for Sub­scrip­tions may be con­sid­ered by Rehab Guru Ltd on a case-by-case basis and grant­ed in sole dis­cre­tion of Rehab Guru Ltd.


Our Ser­vice allows you to post, link, store, share and oth­er­wise make avail­able cer­tain infor­ma­tion, text, graph­ics, videos, or oth­er mate­r­i­al (“Con­tent”). You are respon­si­ble for the Con­tent that you post to the Ser­vice, includ­ing its legal­i­ty, reli­a­bil­i­ty, and appropriateness.

By post­ing Con­tent to the Ser­vice, you grant us the right and license to use, mod­i­fy, pub­licly per­form, pub­licly dis­play, repro­duce, and dis­trib­ute such Con­tent on and through the Ser­vice. You retain any and all of your rights to any Con­tent you sub­mit, post or dis­play on or through the Ser­vice and you are respon­si­ble for pro­tect­ing those rights. You agree that this license includes the right for us to make your Con­tent avail­able to oth­er users of the Ser­vice, who may also use your Con­tent sub­ject to these Terms.

You rep­re­sent and war­rant that: (i) the Con­tent is yours (you own it) or you have the right to use it and grant us the rights and license as pro­vid­ed in these Terms, and (ii) the post­ing of your Con­tent on or through the Ser­vice does not vio­late the pri­va­cy rights, pub­lic­i­ty rights, copy­rights, con­tract rights or any oth­er rights of any person.


When you cre­ate an account with us, you must pro­vide us infor­ma­tion that is accu­rate, com­plete, and cur­rent at all times. Fail­ure to do so con­sti­tutes a breach of the Terms, which may result in imme­di­ate ter­mi­na­tion of your account on our Service.

You are respon­si­ble for safe­guard­ing the pass­word that you use to access the Ser­vice and for any activ­i­ties or actions under your pass­word, whether your pass­word is with our Ser­vice or a third-par­ty service.

You agree not to dis­close your pass­word to any third par­ty. You must noti­fy us imme­di­ate­ly upon becom­ing aware of any breach of secu­ri­ty or unau­tho­rised use of your account.

You may not use as a user­name the name of anoth­er per­son or enti­ty or that is not law­ful­ly avail­able for use, a name or trade­mark that is sub­ject to any rights of anoth­er per­son or enti­ty oth­er than you with­out appro­pri­ate autho­ri­sa­tion, or a name that is oth­er­wise offen­sive, vul­gar or obscene. You express­ly agree that we can­not be held liable for any loss or dam­age aris­ing out of any mis­rep­re­sen­ta­tions you make in this regard.


The Ser­vice and its orig­i­nal con­tent (exclud­ing Con­tent pro­vid­ed by users), fea­tures and func­tion­al­i­ty are and will remain the exclu­sive prop­er­ty of Rehab Guru Ltd and its licen­sors. The Ser­vice is pro­tect­ed by copy­right, trade­mark, and oth­er laws of both the Unit­ed King­dom and for­eign coun­tries. Our trade­marks and trade dress may not be used in con­nec­tion with any prod­uct or ser­vice with­out the pri­or writ­ten con­sent of Rehab Guru Ltd.

When you upload con­tent, you give to Rehab Guru Ltd a world­wide, non-exclu­sive, roy­al­ty-free, trans­fer­able licence (with right to sub-licence) to use, repro­duce, dis­trib­ute, pre­pare deriv­a­tive works of, dis­play, and per­form that Con­tent in con­nec­tion with the pro­vi­sion of the Ser­vice and oth­er­wise in con­nec­tion with the pro­vi­sion of the Ser­vice and Rehab Guru Ltd business.


Our Ser­vice may con­tain links to third-par­ty web sites or ser­vices that are not owned or con­trolled by Rehab Guru Ltd.

Rehab Guru Ltd has no con­trol over, and assumes no respon­si­bil­i­ty for, the con­tent, pri­va­cy poli­cies, or prac­tices of any third par­ty web­sites or ser­vices. You fur­ther acknowl­edge and agree that Rehab Guru Ltd shall not be respon­si­ble or liable, direct­ly or indi­rect­ly, for any dam­age or loss caused or alleged to be caused by or in con­nec­tion with use of or reliance on any such con­tent, goods or ser­vices avail­able on or through any such web­sites or services.

We strong­ly advise you to read the terms and con­di­tions and pri­va­cy poli­cies of any third-par­ty web sites or ser­vices that you visit.


We may ter­mi­nate or sus­pend your account imme­di­ate­ly, with­out pri­or notice or lia­bil­i­ty, for any rea­son what­so­ev­er, includ­ing with­out lim­i­ta­tion if you breach the Terms.

Upon ter­mi­na­tion, your right to use the Ser­vice will imme­di­ate­ly cease. If you wish to ter­mi­nate your account, you may sim­ply dis­con­tin­ue using the Service.

All pro­vi­sions of the Terms which by their nature should sur­vive ter­mi­na­tion shall sur­vive ter­mi­na­tion, includ­ing, with­out lim­i­ta­tion, own­er­ship pro­vi­sions, war­ran­ty dis­claimers, indem­ni­ty and lim­i­ta­tions of liability.


You agree to defend, indem­ni­fy and hold harm­less Rehab Guru Ltd and its licensee and licen­sors, and their employ­ees, con­trac­tors, agents, offi­cers and direc­tors, from and against any and all claims, dam­ages, oblig­a­tions, loss­es, lia­bil­i­ties, costs or debt, and expens­es (includ­ing but not lim­it­ed to legal fees), result­ing from or aris­ing out of a) your use and access of the Ser­vice, by you or any per­son using your account and pass­word; b) a breach of these Terms, or c) Con­tent post­ed on the Service.


In no event shall Rehab Guru Ltd, nor its direc­tors, employ­ees, part­ners, agents, sup­pli­ers, or affil­i­ates, be liable for any indi­rect, inci­den­tal, spe­cial, con­se­quen­tial or puni­tive dam­ages, includ­ing with­out lim­i­ta­tion, loss of prof­its, data, use, good­will, or oth­er intan­gi­ble loss­es, result­ing from (i) your access to or use of or inabil­i­ty to access or use the Ser­vice; (ii) any con­duct or con­tent of any third par­ty on the Ser­vice; (iii) any con­tent obtained from the Ser­vice; and (iv) unau­tho­rised access, use or alter­ation of your trans­mis­sions or con­tent, whether based on war­ran­ty, con­tract, tort (includ­ing neg­li­gence) or any oth­er legal the­o­ry, whether or not we have been informed of the pos­si­bil­i­ty of such dam­age, and even if a rem­e­dy set forth here­in is found to have failed of its essen­tial purpose.


Your use of the Ser­vice is at your sole risk. The Ser­vice is pro­vid­ed on an ​“AS IS” and ​“ASAVAIL­ABLE” basis. The Ser­vice is pro­vid­ed with­out war­ranties of any kind, whether express or implied, includ­ing, but not lim­it­ed to, implied war­ranties of mer­chantabil­i­ty, fit­ness for a par­tic­u­lar pur­pose, non-infringe­ment or course of performance.

Rehab Guru Ltd its sub­sidiaries, affil­i­ates, and its licen­sors do not war­rant that a) the Ser­vice will func­tion unin­ter­rupt­ed, secure or avail­able at any par­tic­u­lar time or loca­tion; b) any errors or defects will be cor­rect­ed; c) the Ser­vice is free of virus­es or oth­er harm­ful com­po­nents; or d) the results of using the Ser­vice will meet your requirements.


With­out lim­it­ing the gen­er­al­i­ty of the fore­go­ing and notwith­stand­ing any oth­er pro­vi­sion of these terms, under no cir­cum­stances will Rehab Guru Ltd ever be liable to you or any oth­er per­son for any indi­rect, inci­den­tal, con­se­quen­tial, spe­cial, puni­tive or exem­plary loss or dam­age aris­ing from, con­nect­ed with, or relat­ing to your use of the Ser­vice, these Terms, the sub­ject mat­ter of these Terms, the ter­mi­na­tion of these Terms or oth­er­wise, includ­ing but not lim­it­ed to per­son­al injury, loss of data, busi­ness, mar­kets, sav­ings, income, prof­its, use, pro­duc­tion, rep­u­ta­tion or good­will, antic­i­pat­ed or oth­er­wise, or eco­nom­ic loss, under any the­o­ry of lia­bil­i­ty (whether in con­tract, tort, strict lia­bil­i­ty or any oth­er the­o­ry or law or equi­ty), regard­less of any neg­li­gence or oth­er fault or wrong­do­ing (includ­ing with­out lim­i­ta­tion gross neg­li­gence and fun­da­men­tal breach) by Rehab Guru Ltd or any per­son for whom Rehab Guru Ltd is respon­si­ble, and even if Rehab Guru Ltd has been advised of the pos­si­bil­i­ty of such loss or dam­age being incurred.


These Terms shall be gov­erned and con­strued in accor­dance with the laws of Eng­land and Wales, with­out regard to its con­flict of law provisions.

Our fail­ure to enforce any right or pro­vi­sion of these Terms will not be con­sid­ered a waiv­er of those rights. If any pro­vi­sion of these Terms is held to be invalid or unen­force­able by a court, the remain­ing pro­vi­sions of these Terms will remain in effect. These Terms con­sti­tute the entire agree­ment between us regard­ing our Ser­vice, and super­sede and replace any pri­or agree­ments we might have between us regard­ing the Service.


We reserve the right, at our sole dis­cre­tion, to mod­i­fy or replace these Terms at any time. If a revi­sion is mate­r­i­al we will try to pro­vide at least 15 days notice pri­or to any new terms tak­ing effect. What con­sti­tutes a mate­r­i­al change will be deter­mined at our sole discretion.

By con­tin­u­ing to access or use our Ser­vice after those revi­sions become effec­tive, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.


Please refer to our Pri­va­cy Pol­i­cy and Cook­ies Pol­i­cy. You agree that they con­sti­tute part of these terms. You must read our Pri­va­cy Pol­i­cy and Cook­ies Pol­i­cy before you use the Service.


If you have any ques­tions about this Pri­va­cy Pol­i­cy, please con­tact us: