Rehab Guru is a tool which assists medical and sports professionals to deliver and monitor exercise programmes. You're likely to be reading this page because you have been issued such an exercise programme and you wish to learn more about why your clinician is using Rehab Guru. Firstly, over a number of years we have become a highly trusted service, delivering high quality software which was founded and remains led by experienced medical professionals. Rehab Guru is the go to platform for organisations such as the NHS and UK Ministry of Defence.
Rehab Guru provides a huge library of exercise, which are modelled by physiotherapists and strength and conditioning experts to provide a clear demonstration of how to perform the exercise. There are 100's of customisation options which allow clinicians to tailor an exercise programme to target the exact prescription which is required to treat your medical condition. This point is emphasised, as historically medical professionals have lacked the tools to create bespoke and individualised exercise programmes in an efficient way, this is why they have chosen Rehab Guru.
Rehab Guru are a British company based in the UK. Our primary data centre is in London and primary servers are also UK based. Rehab Guru also provides several enterprise organisations (such as health insurers, private hospitals, military and private practices) with dedicated infrastructure within their own chosen jurisdiction. By default all data is held in the UK unless otherwise specified. Rehab Guru are registered with the UK Information Commissioners Office (ZA390289) and are committed to providing world leading data protection and privacy to our customers and their patients / clients.
For an in-depth look at Rehab Guru's GDPR policy, see here. Further information about information and data security can be seen below.
Rehab Guru hold numerous certifications and accreditations which demonstrate our commitment to data security. Our service infrastructure, practices and processes have been heavily vetted and exceed even the most rigorous scrutiny from organisations such as the NHS and Ministry of Defence, both of which use Rehab Guru with confidence.
Patient data is encrypted throughout transit and at rest to industry best practice standards (AES-256). All communication between Rehab Guru's Apps, websites and servers is performed over a secure and encrypted network (note the padlock in the address bar of this website for example) ensuring all your data in secure and remains private.
The information above has deliberately be kept jargon free, however if you wish to deep dive into Rehab Guru's certification, data security practices and policy, please view:
Rehab Guru's Information Security
We understand that using technology for exercise rehabilitation can be daunting at first, however there are a number of resources to help you get started.
If you still have questions, you should approach your exercise prescribing clinician / organisation. If your question is technical in nature or your have found a fault with Rehab Guru's systems or services we welcome contact in the form of a support ticket, which can be performed at on the support website.
As highlighted above in the data protection and data security sections, we take privacy, information security and confidentiality very seriously. Because of this, the Rehab Guru support team are unable to offer advice on the following:
Accessibility is something that we take very seriously and constantly strive to ensure content is accessible for all. Rehab Guru's accessibility statement can be found here. If you have issues, concerns or feedback on accessibility, please contact us (see contact section below).
If you have any questions about this page, please contact us by the following means, ensuring you include
